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Privacy Policy

 

StoFlyte (“StoFlyte”, We”, “Us’) takes privacy seriously and is committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, store, use, and distribute information about our websit(the “Site”) and service users. 

 

Acceptance of Terms 

When you visit the StoFlyte Site (www.stoflyte.com/cayou consent to the collection and use by StoFlyte of personal information as described in this Policy. 

 

Personal Information we collect 

When you visit the Site (www.stoflyte.com/ca) we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 


We collect Device Information using the following technologies 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make or attempt to make a purchase or book a service through the Site, we collect certain information from you. This information includes your name, billing address, shipping address, pick-up or delivery address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.  

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  



How do we use your personal information?  

We use the Order Information that we collect generally to fulfill any bookings and orders placed through the Site. This includes processing your payment information, arranging for shipping, pick-up or delivery, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:  

– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

In addition, we use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site. For example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

 

Sharing your personal Information   

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce to power our online store–you can read more about how Woocommerce uses your Personal Information here: https://automattic.com/privacy/. 

Also, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  



Behavioural advertising   

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below: 
– Facebook: https://www.facebook.com/settings/?tab=ads 
– Google: https://www.google.com/settings/ads/anonymous 
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ 



Do not track   

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.  



Your rights   

Also, if you are a European resident, you have the right to access personal information we hold about you. Moreover, you have a right to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

 

Data retention   

When you making a purchase or booking through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  



Changes   

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  



Minors   

The Site is not intended for individuals under the age of 13.  



Contact us   

For more information about our privacy practices, to access your information, or if you have questions, or concerns please contact us by e‑mail at info@stoflyte.com or by mail using the details provided below:  

StoFlyte 

38 Auriga Drive, Suite 200,
Ottawa, Ontario, K2E 8A5